Refund Policy
The short version
If you open it and it’s not what I described — email me within 14 days. You get a full refund and you keep the files. One condition: you have to actually open it.
How to request a refund
Email parallaxbranded@gmail.com within 14 days of purchase with your order number. I’ll process it within 48 hours. No lengthy forms, no interrogation.
What this covers
- The product doesn’t contain what was described on the product page
- Files are corrupted or won’t open
- You received the wrong product
What this doesn’t cover
- You bought it but never opened the files
- You changed your mind after downloading
- The content wasn’t what you hoped for, but it is what was described
Why it works this way
These are instant digital downloads. Once the file is on your device, a traditional return isn’t possible — that’s why the guarantee is about the content matching the description, not about buyer’s remorse.
Questions? Email parallaxbranded@gmail.com and I’ll get back to you fast.